Shipping Policy
Welcome to Noira. Our commitment to delivering your purchases in a timely and reliable manner is a key part of our customer service. This Shipping Policy outlines our shipping practices and procedures to help you understand our process from purchase to delivery.
1. General Information All orders are subject to product availability. If an item in your order is unavailable, we will ship the available products to you, and we will inform you of any products that cannot be shipped. We will provide a refund for the unshipped part of your order.
2. Shipping Options Noira ships orders through reputed courier services. We offer different shipping options to meet your needs. The shipping options available to you will be presented at the time of purchase.
3. Shipping Charges Shipping charges for your order will be calculated and displayed at checkout. Applicable shipping charges vary depending on the shipping option you select and the size and weight of your order.
4. Cash On Delivery (COD) Orders For COD orders, we require confirmation before shipment. Once confirmed, COD orders are shipped within 2-3 days. We strive to ensure that your order arrives as quickly as possible, but delivery times can vary based on your location and the efficiency of the local delivery service.
5. Prepaid Orders Prepaid orders are shipped within 12-24 hours of purchase. Our rapid shipping for prepaid orders ensures that your items are on their way to you as swiftly as possible.
6. Delivery Time The estimated delivery time varies based on your location and the shipping option you have chosen. Once your order is shipped, we will provide you with a tracking number so you can track your package’s journey to you.
7. International Shipping Currently, Noira ships only within India. We are working on expanding our reach to international customers. Stay tuned for updates on international shipping options.
8. Tracking Your Order You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
9. Damages Noira is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
10. Questions If you have any questions about the delivery and shipment of your order, please contact us at care@noira.com.
Disclaimer: This Shipping Policy is subject to change without notice. The latest version will always be posted on our website. This policy is intended to provide general information and may not address all possible shipping scenarios. For detailed information, please contact our customer service.